Privacy Policy – JointCareClinics.com
Last updated: October 10, 2025
At JointCare Clinics, we highly value the protection of personal data. In this privacy policy, we explain what data we collect, why we do so, on what legal basis this occurs, and how we safeguard your privacy.
This website is managed by JointCare Clinics, located at Zoomwijckplein 15, 3262 DA Oud-Beijerland, Netherlands. JointCare Clinics is the data controller for the processing of personal data via this website. You can reach us at info@jointcareclinics.com or through the contact details on our website www.jointcareclinics.com.
When you contact us via a form, we collect your name, email address, and the information you provide in the form. We use this data solely to handle and respond to your request. Our website uses cookies and similar techniques, as described in our cookie policy. These are used to ensure the website functions properly, to track statistics, and, if you consent, to support marketing purposes. When you upload images via forms, we recommend not using files with embedded location data (EXIF GPS). Visitors to the site could view this data when downloading the image. If you use third-party interactive content on our site, such as Google Maps or videos, these external parties may process personal data such as your IP address and usage data. These processes are subject to the privacy policy of the respective provider.
We process personal data solely based on one of the following legal grounds: your consent, for example, for receiving marketing cookies or using certain external services; the performance of a contract or taking steps at your request prior to entering into a contract; legal obligations that apply to us; or our legitimate interest, for example, for the technical functioning of the website or improving the user experience, provided this interest does not outweigh your rights and freedoms.
We only share personal data with third parties if it is necessary for the purposes described above, to comply with legal obligations, or when you have given your consent. This may involve hosting providers, email processors, spam detection services such as Google reCAPTCHA, and technical support providers. We enter into data processing agreements with these parties to ensure the protection of your data.
Some of our service providers are located outside the European Economic Area. If personal data is transferred to countries without an adequate level of protection, we ensure appropriate safeguards, such as using standard contractual clauses approved by the European Commission or the recipient’s participation in the EU-U.S. Data Privacy Framework.
Data provided via contact forms is retained for a maximum of twelve months, unless a longer retention period is legally required or necessary for handling an ongoing request. Cookies and similar techniques are retained for the period specified in our cookie policy. Data required for administrative or tax purposes is retained as long as the law prescribes.
You have the right to request access to the personal data we process about you. You can request to have this data corrected, supplemented, or deleted. You can object to processing or request to restrict processing. You can also request a copy of your data in a structured, commonly used, and machine-readable format and transfer it to another data controller. When processing is based on your consent, you can withdraw this consent at any time. To exercise these rights, you can contact us at info@jointcareclinics.com. We will respond as soon as possible, no later than one month after receiving your request.
If you believe we are not handling your personal data correctly, you have the right to file a complaint with the Dutch Data Protection Authority (AP) via www.autoriteitpersoonsgegevens.nl.
We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, and disclosure. Only authorized persons have access to personal data and only to the extent necessary for their tasks.
Contact details: JointCare Clinics, Zoomwijckplein 15, 3262 DA Oud-Beijerland, Netherlands. Email: info@jointcareclinics.com. Website: www.jointcareclinics.com.
